The things people ask us most — about the community, the self drive tours, our hardware and your orders.
Community
What is CurbOver?
CurbOver is India’s dedicated community for Suzuki Jimny owners and enthusiasts. We run a forum for DIY guides, mods and spare-part references, organise Himalayan and desert self drive tours, and design and sell our own Jimny hardware.
How do I join the community?
Sign up on the CurbOver Jimny Owners’ Forum at forum.curbover.com. It is free, and it is where the Innovations, DIY Guides and Adventures discussions live. You can also add your Jimny to the Owners Directory at owners.curbover.com.
Do I need to own a Jimny to take part?
No. The forum is open to anyone interested in the Jimny, whether you already own one, are considering buying one, or simply enjoy the 4×4 world. Self drive tours are run in Jimnys, so those do require a vehicle.
Self Drive Tours
How do I book a place on a self drive tour?
Send an enquiry from the self drive tour page. We will get back to you with dates, pricing, the vehicle and documentation requirements, and the payment schedule. Places are confirmed individually rather than through instant online checkout.
Do I need off-road experience?
Not necessarily. Convoys run with guidance and support throughout, and briefings are held before each leg. Some sections — high passes, narrow forest trails, snow — will test your driving, so confidence on hill roads is recommended.
How is altitude handled?
Itineraries gain altitude deliberately and gradually, with mandatory acclimatisation stops built in. On those days no exertion or strenuous activity is undertaken. Every night stay is pre-booked and fuel stops are planned into each leg.
Can I bring family, or a pet?
Yes. Our self drive tours regularly run with families and children, and Zanskar 2.0 included Cherry, a Golden Retriever, as a full member of the convoy. Tell us in your enquiry so we can plan accommodation accordingly.
Products
Will your couplers damage my wiring or void my warranty?
No. Our couplers use the same genuine OEM connectors fitted to the Jimny, so they snap into the original harness. Nothing is cut, spliced or stripped, and every kit is fully reversible.
Do you provide installation support?
Yes. Kits are plug-and-play and ship with instructions; the 2Low Kit also includes a printed manual and an OBD scanner. If you get stuck, ask on the forum or email info@curbover.com and we will walk you through it.
Does the GPS Tracker need a subscription?
The GPS Tracker Kit includes the hardware and its initial SIM. After that, the connectivity is renewed annually — you can buy the CurbOver GPS Tracker SIM Renewal from the shop. Tracking runs on our own platform at tracker.curbover.com.
Orders & shipping
How long does delivery take?
Orders are processed within 1–2 business days of payment confirmation. Standard delivery within India takes 5–7 business days; remote and rural areas can take longer. International shipping, where available, takes 10–15 business days depending on customs.
How do I track my order?
Once your order ships you will receive a tracking number by email and SMS. You can also see the status of every order under My Account.
What payment methods do you accept?
Payments are handled by Razorpay, which supports UPI, credit and debit cards, net banking and popular wallets. We never see or store your card details.
Can I cancel an order or get a refund?
You may cancel within 24 hours of ordering provided it has not been dispatched — email info@curbover.com with your order details. Confirmed cancellations are refunded to the original payment method within 7 business days. Custom-made items and used or damaged goods are not refundable.
My package arrived damaged. What now?
Contact us within 48 hours at info@curbover.com with photos of the product and the packaging, and we will sort out a replacement or refund. For lost shipments we take it up with the courier on your behalf.
Still stuck?
Ask the community on the forum, or send us a message directly.